Skills Bootcamps

Customer Success Manager

LEVEL 5

 

Whether you're looking to enhance your customer success strategy or overhaul your approach to product and service development, this programme will provide the framework and skills to drive real results.

 

Intro

 

Our NEW Customer Success Manager Skills Bootcamps help your organisation apply principles of innovation and design thinking to maximise customer engagement, open new markets, and increase repeat business. 

To ensure this exceptional training is widely available, 70%-100% of the cost is subsidised by the Government if you are an individual, SME or large employer based in Hertfordshire.

This course is designed for C-Suite as well as Senior Managers within Sales, Account Management, Marketing or Product Teams.

It includes three core components:

1. Technical training from world-class subject matter experts: Learn and utilise best practice tools to create customer value.

2. Management skills: Hone valuable management skills and receive support to apply them in the context of your organisation.

3. Communicating for impact: Enhance your ability to convey ideas effectively and bring your team along on the journey.

Spaces are limited. Please see brochure below to find out more.

 

Enquire now

 
 

To discuss this programme - or to have a similar programme designed for your organisation, email support@estuglobal.com

 

Teaching Team

 

    • Clive started in design consultancy Ideo in London and San Francisco before co-founding design company Tangerine with future Apple design chief and RCA Chancellor Jony Ive.

    • He went on to build and lead design teams for Orange, Samsung, Cisco and Barclays.

    • Madelaine leverages her extensive experience as a Royal College of Art graduate and successful entrepreneur

    • As a high-energy innovation expert she inspires creativity, entrepreneurial insights and application of learning

  • Alasdair is an accomplished trainer and coach, creating and delivering programmes of executive education around communication, leadership and personal effectiveness.

    Having been a successful actor for over 20 years, he is also an Associate Trainer for the Centre Stage Executive Education Programmes at Shakespeare’s Globe Theatre, where he delivers training for clients from all over the world.

  • Associate Trainer with the Centre Stage Executive Education Programmes, at Shakespeare's Globe Theatre.

    Storyteller, skilled in the art of making live connections with complex narratives, text and ideas

 
 

What do people have to say about Estu courses?

“Rarely does a course surpass all expectations, this one did. Brilliant!”

Linda Hausmanis, CEO Institute of Workplace and Facilities Management

“We’ve had fantastic exposure to people and information we would never normally have access to…

It’s been a privilege to be part of the course.”

Martin Fieldman, Managing Director Abode Bed