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Apprenticeships
Explore our Level 6 Commercial Innovation & Change Leadership programme that empowers teams to innovate effectively and drive transformation.


Equips rising leaders with the skills and mindset to lead complex change.
The CICL programme helps to shape services that are innovative, inclusive, and built around the real needs of customers.
Rooted in design thinking, the programme blends creative problem-solving and practical tools, from service blueprinting and journey mapping, to service prototyping, with the science of organisational psychology and strategic communication.
This customisable programme augments your organisation’s talent strategy for ambitious managers and senior leaders, equipping them with the skills they now need to lead transformation and increase impact.
Benefits to Your Organisation:
- Future-focused methodologies that can be immediately applied to business challenges.
- Tailored techniques aligned with specific objectives to drive meaningful and measurable change.
- Access to a powerful network of like-minded learners and industry professionals
What to Expect:
- Craft compelling customer value propositions using cutting-edge design techniques.
- Develop and communicate strategic business cases that drive decision-making.
- Implement adaptive leadership strategies for a sustainable and resilient future.
- Drive business transformation through technology (including AI) with a design-thinking approach.
- Enhance personal impact through storytelling to inspire and influence.
- Build and lead collaborative teams that navigate change effectively.
Professional qualifications
•Level 6 (degree level) professional apprenticeship in Service Design; designatory letters CGA after your name
•Level 6 Chartered Management Institute (CMI) Award in Professional Management & Leadership
•Pathway to Level 7 CMI Chartered Manager (CMgr) status
Related Masterclasses
We design and deliver exceptional training that is simple, impactful and accessible.
Ready to make an impact?
To find out more about the programmes we offer, get in touch with the Estu team today.

